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The Service Desk times are: Monday to Saturday 9.00 a.m. to 10.00 p.m. and Sunday 10.30 a.m. to 10.00 p.m. It is manned by a member of our friendly service team to ensure that all calls are passed to our engineers without delay.
We provide a fast, efficient response to service calls, with an industry-leading average downtime of under two hours, which ensure your gaming machines are always fully operational and ready to play.
All of our engineers are in constant contact with Head Office Service Control via mobile phones.
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